Frequently Asked Questions

Our customer support team are on hand to answer any queries you may have. But take some time to read through some of the most frequently asked questions below.

What information do I need to make a reservation through Dublin Bus Rentals?
To make a reservation through Dublin Bus Rentals, please provide us with your overseas accommodation address and your flight details as well as the number of passengers.

What if I can’t find the location I want to book on your site?
If you’re unable to find the location you want to book on our site please contact a member of our customer support team who will be able to assist you.

How do I make changes to my reservation?
To make changes to your reservation, please contact a member of our customer support team who are on hand to help you.

What payment methods do you accept?
You can pay using all major credit or debit cards as well as Paypal.

Is it safe to make a payment on your website?
Our site is SSL certified which ensures the safe encryption of your card details.

Can I make reservations for children under two years?
If you are travelling with children under two years please contact a member of our customer support team so that we may make suitable arrangements for a child seat.

How can I include extra items to my reservation?
There might be extra charges to bring extra items on board. Please contact a member of our customer services team to discuss costs.

Do you have coaches and buses available to accommodate wheelchair users?
Yes. Please contact us before you make your reservation so that we can select the most suitable vehicle to accommodate your needs.

What areas do you cover?
We cover all areas of Dublin...

Do your vehicles have internet access?
All our vehicles are fitted with WiFi.

What are your opening hours?
We are open 24 hours a day, 7 days a week.

How far in advance should I book my vehicle?
All vehicles should be booked 3 hours in advance.